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Visionael offers extensive training and professional services to ensure our customers receive maximum value from our products.


Customer Education: Visionael Roles

Word FormatVisionael Role Descriptions

DOC: 56KB / 3 pages

Team Composition

Visionael training addresses the skills required to successfully execute the roles that comprise a standard Visionael implementation. For any implementation a single user may execute one or more roles, depending on the project team size. The combination of roles is unique to each company and not every role is required for every project.

The first three roles of Visionael Project Manager, Web Master, and Database Administrator, are not specifically Visionael-related but are critical to a team's success. Visionael does not certify these roles, but they are described to clarify the complete project requirements. The roles of Helpdesk, Managers, and Network Operations are included, although they too are non-Visionael roles, because on-going support may be required. The remaining roles are Visionael-specific and require Visionael training. Below is an outline of the roles and their responsibilities.


Visionael Project Manager Visionael Studio Analyst
Webmaster Visionael Librarian
Database Administrator Visionael Application Programmer
Visionael Administrator Visionael Data Acquisition Specialist
Visionael Report Administrator Visionael Installation Specialist
Visionael Data Collection Users Visionael Data Collection Administrators
Visionael Data Collection Access/Quality Owner Helpdesk, Managers, and Network Operations
Visionael Standard User Visionael Training Instructor

Visionael Project Manager
Recommended Training: Visionael NRM Studio User for Research
The Visionael Project Manager (VPM) is responsible for the ultimate success of the project. This begins with the project plan, which defines and provides a schedule of project tasks. The VPM sets long-term and short-term objectives, which require organization and monitoring of all project activities. VPMs are responsible for coordinating project team training and communicating project status to all stakeholders. When the VPM's job is completed, the Visionael Administrator will assume these responsibilities.

Web Master
The Web Master (WM) is responsible for the installation, maintenance and connectivity of the web-enabled Visionael application.

Database Administrator
Recommended Training: Visionael NRM Installation & Administration
The Database Administrator (DBA) is responsible for the creation of the Visionael Repository tablespaces and database environment. Responsibilities include creating and tuning the Relational Database Management System (RDBMS), and the management of repository backups and recoveries.

Visionael Administrator
Recommended Training: Visionael NRM Installation & Administration
The Visionael Administrator (VA) maintains the day-to-day operation of the system. This includes establishing user accounts, managing security and workflow, managing segments, maintaining end-user connectivity and providing basic support for Visionael deployment. The VA will be the primary contact for the Visionael Technical Support team.

Visionael Report Administrator
Recommended Training: Visionael NRM Studio User
The Visionael Report Administrator (VRA) is responsible for the creation and modification of reports. This role requires knowledge of Crystal Reports Designer and web-based reporting, as well as general knowledge of Visionael end-user functionality.

Visionael Standard User
Recommended Training: Visionael NRM Studio User
The Visionael Standard User (VSU) continually uses Visionael to find, modify and update designs.

Visionael Studio Analyst
Recommended Training: Visionael NRM Studio User
The Visionael Studio Analyst (VSA) should be an "expert user" of the Visionael Studio and Circuit modules. The VSA provides feedback from the end-user community to the Visionael Project Manager and Visionael Administrator to facilitate the development of workflow and business processes. The VSA is the first-line, end-user support contact.

Visionael Librarian
Recommended Training: Visionael NRM Studio User
The Visionael Librarian (VLIB) creates, maintains, and determines the naming conventions of library objects, drawings, and symbols.

Visionael Application Programmer
Recommended Training: Visionael Customization
The Visionael Application Programmer (VAP) is responsible for the development of extensions to the Visionael application utilizing the Visionael APIs.

Visionael Data Acquisition Specialist
Recommended Training: Visionael NRM Studio User, Data Collection Users/Asset Managers,
Data Collection Administration
The Visionael Data Acquisition Specialist (VDAS) performs the initial population of the Visionael Repository and periodic reconciliation of the repository with the actual network. The VDAS must understand the legacy information base and develop a plan to integrate this information into the Visionael Repository. The person in this role needs a basic understanding of the installed equipment in their account, the equipment MIB values, and reporting protocols. The VDAS must also understand and use Visionael tools for populating the database.

Visionael Data Collection Users
Recommended Training: Data Collection Users/Asset Managers
Data The Visionael Data Collection User (VDC) performs the continuing periodic reconciliation of the repository with the actual network. The VDC needs an understanding of the installed equipment in their account, the equipment MIB values, and reporting protocols. The VDC must also understand and use Visionael tools for populating the database.

Visionael Data Collection Administrators
Recommended Training: Data Collection Administration
The Visionael Data Collection Administrator (VDCA) sets and maintains the rules and procedures for reconciliation of the network. The VDCA create the parameters within Visionael for controlling network reconciliation. This role is the administrator and oversight for network accuracy.

Visionael Data Collection Access/Quality Owner
Recommended Training: Data Collection Administration
The Visionael Data Collection Access/Quality Owner (VDCQ) is the owner and quality manager for the entire network or significant segments of the network. Working with the VDCA, this role sets and validates the actual reconciliation of the network.

Visionael Installation Specialist
Recommended Training: Visionael NRM Installation & Administration
The Visionael Installation Specialist (VIS) is responsible for installing and configuring the Visionael solution. The VIS must also be able to perform standard third-party product integrations.

Visionael Training Instructor
Recommended Training: Visionael NRM Studio User, Visionael NRM Studio User Certification
The Visionael Training Instructor (VTI) is responsible for training the full range of Visionael Products. Visionael personnel or an additional third party vendor may also fill the instructor role. See Visionael Certifications for more information.

Helpdesk, Managers, and Network Operations Personnel
Recommended Training: Visionael NRM Studio User for Research
These are non-Visionael resources that support the implementation of Visionael, or the on-going use of the Visionael products. The recommended course allows them to understand how to identify, locate, and report on any part of the defined network.